Questions about your degree course? We're happy to help!
The Faculty Service Office advises and supports students and instructors on all exam-related issues, including questions about exam regulations, admission requirements for course modules, and the technical requirements of examination procedures. We are also responsible for exam processing, the publication of grades and forms, the administration of exam files and the accompanying services, which include the management of certificates and the monitoring and maintenance of student transcripts. At the end of their studies, students receive their certificates from us.
The Faculty Service Office is currently receiving a large number of emails, which means that you should expect a response time of approximately three weeks if you write to us with a question or request. If you need an important or urgent matter addressed, please come to the office in person during our office hours. Please do not send questions about the status of your previous email request. The Faculty Service Office team is working as quickly as possible. Thank you very much for your understanding!
Current Faculty Service Office availability – by phone and in person (as of 13 July 2023):
Monday–Thursday: 9:00 am–12:00 pm / 1:00 pm–3:00 pm
Contact us
Team
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| Contact person | Responsibilities |
Sabrina Breuer | Team leader and semester manager |
Michael Christiansen | Examination manager |
| Franziska Eggen Room E33 T +49-40-428 75-7613 dmi-fsb(@)haw-hamburg.de | Examination manager |
| Simone Frey Room E34 T +49-40-428 75-4886 dmi-fsb(@)haw-hamburg.de | Examination manager |
Christian Modi | Examination manager |
Office hours
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In-person and telephone office hours at the Faculty Service Office:
Monday–Thursday: 9:00 am–12:00 pm and 1:00 pm–3:00 pm
Please always have your student number ready and/or indicate it in email or regular correspondence.
Assessments (theses, etc.) can still be submitted via the mailbox in front of our office (room 33). It is emptied regularly.
Contact information
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For both general and specific questions about your application, degree courses and examinations, you can reach the team at:
dmi-fsb(@)haw-hamburg.de
Please always have your student number ready and/or indicate it in email or regular correspondence.
Via regular mail:
HAW Hamburg
Fakultätsservicebüro
Finkenau 35
22081 Hamburg
Take advantage of individual advising offers
HAW Hamburg's Student Counselling Office offers a range of advising services on various topics:
Advising services